Think one bad apple doesn't matter? Think again. After one negative experience, 51% of customers will never patronize your business again. Does your staff know how to turn every guest into a regular?
Boost Your Service Game is an interactive training course designed to serve up a plate of knowledge for anyone in a customer facing role. The course will teach your staff how to provide better service, upsell items, make more money, and have fun doing it!
This class will cover:
- Developing an authentic service style - Increasing bottom line - Building knowledge and confidence - Encouraging a positive work ethic - Create a TEAM environment - ...and more!